Accessibility statement for

Using this website

This accessibility statement applies to

This website is run by the Caerphilly Early Years and Childcare Team at Caerphilly County Borough Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet also has advice on making your device easier to use if you have a disability.

Recite Me Toolbar

We also provide assistive technology, enabling all websites visitors to customise their experience through a range of option to suit their online accessibility and language needs. The Recite Me toolbar provides text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features. Click on Accessibility tools above the search box to activate .

Recite me Toolbar illustration

On a mobile phone, you will find the option in the hamburger menu. Hamburger menu

How accessible is this website

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we test the website

We test our website using site monitoring platform, WebAim and carry out manual checks on all pages, documents, and other content before they are published.

What to do if you cannot access parts of this website

If you can’t access something you need on this site, please tell us about it and we will get you what you need in another way:


To help us understand the problem as quickly as we can, please tell us:

  • the web address or title of the page where you found the problem
  • what the problem is
  • what computer and software you use

If you have made a complaint and you’re not happy with what we did about it, contact the Equality Advisory and Support Service (EASS).

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you have a speech impairment, are Deaf or have a hearing impairment you can contact the council by Next Generation Text (also known as Text Relay and TypeTalk). Dial 18001 before the full telephone number.

The Early Years and Childcare Team operate from several locations throughout the county borough. Some of these sites provide the text relay service.

Some offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter or someone to translate a language other than English or Welsh.

Contact us to ask about your visit.

Technical information about this website’s accessibility

The Caerphilly Early Years and Childcare Team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Disproportionate burden

We are not claiming disproportionate burden on any part of our site.

Content that’s not within the scope of the accessibility regulations

Third party software and apps

Some online services we offer are built and maintained by third party suppliers on our behalf and may not conform to the same levels of accessibility as the rest of the website.

  • Dewis Cymru: This is national service that we use to record and advertise all our childcare providers. Their accessibility statement can be view on their website at
  • Abavus (My council Services): We use the council’s corporate online forms software to produce our online forms. When designing the forms, we work hard to ensure they are easy to understand, complete, and submit and that the reading and navigation order are logical and intuitive.

We monitor the accessibility of these sites and report issues to our suppliers as they arise.

We require that any new third-party systems we commission for the website are Web Content Accessibility Guidelines 2.1 AA compliant.

Preparation of this accessibility statement

This statement was prepared on 5 July 2022. The statement was last updated on 5 July 2022.


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